Consumer Services Division
Phone: (501) 371-2640, (800) 852-5494
Fax: (501) 371-2749
Email: insurance.consumers@arkansas.gov
We can help! The Consumer Services Division (CSD) assists consumers with complaints and inquiries regarding insurance companies, agents and adjusters. In the event of significant storm damage or catastrophic events, CSD sends representatives to the damaged area to assist homeowners with filing claims and procuring emergency living expenses from their insurers.
CSD travels statewide to provide educational information and materials, free of charge, at various community groups, fairs, expos, shows and speaking engagements. In addition, they attend Dislocated Worker Workshops in the event of a plant closing or layoff to assist workers with their insurance questions and concerns.
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